How it works: Fulfillment
Fulfillment looks and feels complicated, but eTailvalet makes it easy. We created a step-by-step illustration to show you just how easy it can be.
You focus on marketing and selling your products - we'll handle the rest. Through our customer API integrations, our software will sync directly with your online shopping cart to automatically import orders. From there we'll pick, pack, and ship each order without hesitation or delay. The best part is that our process is customizable and completely scalable, so no matter how fast you grow, you're guaranteed to get the same great service for every single order.
It all starts when you bring a product into the market and are supporting sales through your marketing efforts. You can launch your product on a crowdfunding platform such as Kickstarter or Indiegogo to get preorders of your products. Even sell on your own through Shopif or Etsy. Possibly even create a subscription model to sell your product on a recurring basis or sell to large retailers like Walmart, Target or Samsclub.
It all starts when you bring a product into the market and are supporting sales through your marketing efforts. You can launch your product on a crowdfunding platform such as Kickstarter or Indeigogo to get pre-orders or your products. Even sell on your own through Shopify or Etsy. Possibly even create a subscription model to sell your product on a recurring basis or sell to large retailers like Walmart, Target or Sams Club.
You produce or find a neat product
Once you've produced your product, you will need to find a way to get it to eTailvalet. Your customer service representative will find the most effective freight method and utilize our volume discounts to save you money on shipping.
Ship inventory from your supplier to eTailvalet with discounted freight rates
Our software integrates with 100+ shopping carts and marketplaces, so your orders will get imported and submitted for fulfillment automatically. This eliminates any human error that comes with manual data input.
Integrate all of your channels into eTailvalet
We'll receive your inventory and update the pr weight and dimensions
of your product to your account, this way you will always know what it costs to ship each of your orders. We will also take photso of each new SKU so yo know we're stocking the same products you are expecting from your suppliers.
We receive your product & perform quality control
Each time an order comes in from your online shopping cart or marketplace, our software checks that the item is in stock, the shipping address is valid and the order is mapped with the best shipping method. Once the order passes these tests, it will automatically be submitted for fulfillment; if it is not submitted you'll be notified as to why.
Orders begin to populate into eTailvalet
Before we ship orders, your customers service representative will ensure your products are packed how you would like them to be presented to your customers. If you have custom packaging we'll make sure it meets your brand guidelines as if you packed the boxes yourself.
Orders are packed as you have predetermined
Our partnerships with USPS, FedEx, and DHL allows us to provide you with discounted shipping rates. Before we ship your orders, we give you a life of options where you are able to chose what is the best why to ship your customers orders.
eTailvalets software identifies the best warehouse to ship from and which method to use
While you are in control of the entire fulfillment process, your customers are relaying the tracking information of their package. As soon as their orders is packed and ready for pickup, they will receive a tracking number to know each step their package takes.
An email is sent to your customer with a tracking number
Your customers package as arrived! This is your brands time to shine, so we have ensured your product is packed to your specifications.
Product arrives to your customer
Returns, anticipated and unanticipated, are part of the fulfillment process, which is why we have a returns portal which makes the returns process as painless as possible!
Robust returns portal for exchanges and returns
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